Adding a New User in AXQA
Adding a new user in AXQA is a controlled process designed to keep access structured and secure. Administrators can create a user, assign the right role, and define what the user can access from day one.
As part of the AXQA Execution Intelligence Platform, user onboarding follows a structured role-based access control model, ensuring that project visibility and execution rights are explicitly defined from the moment the account is created.
Why it matters
- Ensures users only access the projects they need.
- Helps teams onboard quickly with clear permissions.
- Prevents accidental exposure of sensitive data.
- Supports clean separation between internal and client accounts.
When to add a new user
- Onboarding a new tester, lead, or manager.
- Adding an automation engineer or Smart Agent operator.
- Granting a client stakeholder access to dashboards and reports.
- Expanding the team during a new project ramp-up.
What you define when creating a user
- Basic user identity (name and email).
- User type (internal or client).
- Role level and permissions.
- Project access scope (which projects the user can view or execute in).
How it works
- Open User Management from the workspace menu.
- Select the option to add a new user.
- Enter the user’s basic details (name and email).
- Choose the appropriate user type and role.
- Assign project access based on what the user needs to work on.
- Save the user and confirm activation.
Internal vs client users
Before creating the account, confirm whether the user is internal (execution and management) or client-facing (visibility and reporting).
- Internal users – work inside projects, create and execute tests.
- Client users – view progress and reports through controlled access.
Best practices
- Assign the minimum necessary permissions.
- Use company emails for long-term access control.
- Clearly separate client accounts from internal accounts.
- Review project access during onboarding to avoid misconfiguration.
Common mistakes
❌ Granting broad access “just in case”
✔ Start with minimal permissions and expand only when needed.
❌ Mixing client and internal access levels
✔ Use the correct user type to keep visibility controlled.
Security & access
- Only authorized administrators can add users.
- Project access is enforced at workspace level.
- Execution permissions are validated when a user attempts to run tests.
Related documentation
- Editing & Updating Users
- Deactivating or Removing Users
- User Profile Settings
- Client Dashboard Overview