Secure Workspace Provisioning in AXQA – Dedicated & Isolated Setup

Once your subscription is completed, the provisioning process begins. Within 48 business hours, your dedicated AXQA workspace is prepared, secured, and made ready for access.

Why it matters

• Ensures your environment is stable and properly configured from day one.
• Provides a dedicated workspace aligned with your selected plan.
• Maintains security and isolation standards before activation.

Provisioning timeline

• Workspace setup is completed within 48 business hours after payment confirmation.
• You will receive communication from the support team during this period.

What happens step by step

1. You subscribe and confirm your email address.
2. You select your plan and complete secure payment.
3. You receive an initial confirmation email acknowledging your subscription.
4. The support team reviews your request and begins preparing your workspace.
5. Within 48 business hours, the support team contacts you using the same registered email.
6. You receive your custom domain access, login details, and next-step instructions.

What is prepared during provisioning

• Your dedicated workspace environment.
• Your custom domain (based on your chosen workspace name).
• Security configuration and access controls.
• Activation of the subscription limits tied to your plan.

Communication process

All provisioning updates are sent to the email address used during registration. The support team will confirm:

• Workspace activation.
• Access instructions.
• Recommended next steps.

Best practices

• Use an organizational email during signup to ensure continuity.
• Whitelist AXQA support emails to avoid missing activation messages.
• Prepare your team list in advance so you can onboard quickly once access is granted.

Common mistakes

❌ Using a temporary or personal email for registration
✔ Use a company email that remains accessible long term.

❌ Ignoring provisioning emails
✔ Monitor your inbox during the first 48 hours.

❌ Expecting instant activation
✔ Workspace provisioning is completed within 48 business hours to ensure proper setup.

Security & isolation

• Each workspace operates in a dedicated environment.
• Data is isolated per customer.
• Access credentials are shared securely via the registered email.

What happens next

After receiving access details, you can log in and begin your initial setup — creating your first project and inviting your team.

Related documentation

• Purchase & Subscription
• First Login & Initial Setup
• Security & Data Isolation